November 14, 2017
My husband and I rented a car from Enterprise in Dunkirk, NY. I was the sole driver. I was driving my mother and sister and myself to South Carolina. Driving south on Route 79 approximately mile marker 23 (this is just south of Washington, PA), the driver's side front wheel came off. We watched it roll down the highway and I braced for impact. Thankfully no one was hurt; I was able to get the vehicle to the side of the road. After much distress and spending the night in a local hotel, I was able to get a replacement car and continue on our journey. They charged us for this vehicle. I feel my family and I could have been killed or hurt and have had very little contact from Enterprise concerning this. I also feel that because I was able to keep control of the vehicle, I am being ignored. I am wondering if I have the right to pursue some sort of negligent suite against them. This happened in the evening of Oct 6, 2017.
You do say "no one was hurt", so you have a consumer warranty dispute with a car rental agency. There may have been options you selected when signing the rental agreement. Other than writing to the rental agency requesting a refund, I don't see this as something to make a court case out of. Consider yourself lucky it wasn't more serious.
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